The Ross-Carlisle Group, Inc. – Director of Customer Service

A leading manufacturer in its industry is seeking a Director of Customer Service. The chosen candidate will be directly responsibility for developing, implementing and managing the company’s global customer service strategy and processes that will assure that customer support adheres to best-practices. The selected candidate will also be responsible for developing and implementing the Service metrics for the  Company and all of its product offerings. [more info at Mechanical Jobs]